Your day to day life as a Full Network Analyst

· Implementation of new clients;

· Will work on resolving problems related to the Service Desk infrastructure;

· Management and resolution of server problems;

· Management and performance in incident management respecting the SLA;

· Service and feedback to users;

· Meet the demands of customers in SP, with travel availability to other states;

· Diagnose and solve network connectivity problems (voice and data);

· Diagnose and troubleshoot hardware problems.

What are we looking for?

· Knowledge of configuration and installation of IP Telephony, Asterisk, FreePBX, Alcatel OXE and OXO Centrals;

· Experience using systems: TeamViewer, Anydesk, Ammy, DameWare for remote services;

· Category B driving license;

· Be available to travel.

Benefits package

· Medical and odontologic assistence;

· On-site parking;

· Restaurant in the company;

· Life insurance;

· Private Pension;

· Educational and academic incentives: courses and partnerships with universities.

Work Location: Headquarters - Santana de Parnaíba (100% In-person Operation)

If you identify with this opportunity and believe you can contribute to our team, participate in our selection process and join our team!