Your day to day life as an Omnichannel Manager
You will be responsible for managing the area of implementation, development and integration of Omnichannel platforms, carrying out technical work in the implementation of projects.
Responsibilities and duties
Your challenges
Team management;
Omnichannel implementation;
Chatbot integrations, URAs, CRM, WFM, WhatsApp (InfoBip and Takeblip), among others;
Report customization;
Coordination of back-end and front-end developers of Omnichannel applications;
Training for customers;
Support the pre-sales area.
Requirements and qualifications
What are we looking for?
Complete higher education in Engineering, Computer Science, Systems Analysis and Development or related areas;
Fluent English (conversation);
Have worked as an Omnichannel Manager;
Knowledge of Omnichannel platforms: installation, configuration, support, troubleshooting;
Knowledge of programming languages to lead a platform implementation, development and integration team;
Experience on one of the platforms is required (Five9, Nice, Genesys, Avaya, Altitude or Aspect).
Additional Information
Here at 3CORP you have:
On-site parking;
Restaurant in the company;
Life insurance;
Private Pension;
Dental care;
Educational and academic incentives: courses and partnerships with universities.
If you identify with this vacancy and believe you can contribute to our team, this is an excellent opportunity to grow in an innovative IT company in the market. Participate in our selection process and join our team!
Visit https://www.3corp.com.br/en/ to learn more about the company and our solutions.
Your journey to success starts here at 3CORP Technology!
