Your day to day life as a Full Network Analyst
· Implementation of new clients;
· Will work on resolving problems related to the Service Desk infrastructure;
· Management and resolution of server problems;
· Management and performance in incident management respecting the SLA;
· Service and feedback to users;
· Meet the demands of customers in SP, with travel availability to other states;
· Diagnose and solve network connectivity problems (voice and data);
· Diagnose and troubleshoot hardware problems.
What are we looking for?
· Knowledge of configuration and installation of IP Telephony, Asterisk, FreePBX, Alcatel OXE and OXO Centrals;
· Experience using systems: TeamViewer, Anydesk, Ammy, DameWare for remote services;
· Category B driving license;
· Be available to travel.
Benefits package
· Medical and odontologic assistence;
· On-site parking;
· Restaurant in the company;
· Life insurance;
· Private Pension;
· Educational and academic incentives: courses and partnerships with universities.
Work Location: Headquarters - Santana de Parnaíba (100% In-person Operation)
If you identify with this opportunity and believe you can contribute to our team, participate in our selection process and join our team!
